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          "title": "Keep messaging separate from store apps",
          "url": "https://docs.incele.ai/messaging/#keep-messaging-separate-from-store-apps"
        }
      ]
    },
    {
      "title": "AI credits, one-time purchases and billing",
      "description": "Learn how Incele, Shopify and ikas paid credits stay separate, how shared free credits are spent first, and how one-time purchases and refunds work.",
      "url": "https://docs.incele.ai/credits/",
      "markdown": "https://docs.incele.ai/credits.md",
      "sections": [
        {
          "level": 2,
          "id": "where-credits-can-be-used",
          "title": "Where credits can be used",
          "url": "https://docs.incele.ai/credits/#where-credits-can-be-used"
        },
        {
          "level": 2,
          "id": "signup-credits",
          "title": "Signup credits",
          "url": "https://docs.incele.ai/credits/#signup-credits"
        },
        {
          "level": 2,
          "id": "spend-shared-credits-first",
          "title": "Spend shared credits first",
          "url": "https://docs.incele.ai/credits/#spend-shared-credits-first"
        },
        {
          "level": 2,
          "id": "buy-a-pack",
          "title": "Buy a pack",
          "url": "https://docs.incele.ai/credits/#buy-a-pack"
        },
        {
          "level": 3,
          "id": "incele-web-workspace",
          "title": "Incele web workspace",
          "url": "https://docs.incele.ai/credits/#incele-web-workspace"
        },
        {
          "level": 3,
          "id": "native-ios-and-android-app",
          "title": "Native iOS and Android app",
          "url": "https://docs.incele.ai/credits/#native-ios-and-android-app"
        },
        {
          "level": 3,
          "id": "shopify",
          "title": "Shopify",
          "url": "https://docs.incele.ai/credits/#shopify"
        },
        {
          "level": 3,
          "id": "ikas",
          "title": "ikas",
          "url": "https://docs.incele.ai/credits/#ikas"
        },
        {
          "level": 2,
          "id": "pending-failed-and-uncertain-purchases",
          "title": "Pending, failed and uncertain purchases",
          "url": "https://docs.incele.ai/credits/#pending-failed-and-uncertain-purchases"
        },
        {
          "level": 2,
          "id": "payment-history-and-refunds",
          "title": "Payment history and refunds",
          "url": "https://docs.incele.ai/credits/#payment-history-and-refunds"
        },
        {
          "level": 2,
          "id": "related-guides",
          "title": "Related guides",
          "url": "https://docs.incele.ai/credits/#related-guides"
        },
        {
          "level": 2,
          "id": "billing-details-and-receipts",
          "title": "Billing details and receipts",
          "url": "https://docs.incele.ai/credits/#billing-details-and-receipts"
        }
      ]
    },
    {
      "title": "Websites, templates and catalogue",
      "description": "Manage Incele website templates, catalogue content, visibility and editing, and understand how Shopify and ikas storefront activation differs.",
      "url": "https://docs.incele.ai/websites/",
      "markdown": "https://docs.incele.ai/websites.md",
      "sections": [
        {
          "level": 2,
          "id": "public-websites",
          "title": "Public websites",
          "url": "https://docs.incele.ai/websites/#public-websites"
        },
        {
          "level": 2,
          "id": "templates",
          "title": "Templates",
          "url": "https://docs.incele.ai/websites/#templates"
        },
        {
          "level": 2,
          "id": "editing",
          "title": "Editing",
          "url": "https://docs.incele.ai/websites/#editing"
        },
        {
          "level": 2,
          "id": "access-and-visibility",
          "title": "Access and visibility",
          "url": "https://docs.incele.ai/websites/#access-and-visibility"
        },
        {
          "level": 2,
          "id": "typography-and-text-colours",
          "title": "Typography and text colours",
          "url": "https://docs.incele.ai/websites/#typography-and-text-colours"
        },
        {
          "level": 2,
          "id": "ai-chatbot-for-an-existing-website",
          "title": "AI chatbot for an existing website",
          "url": "https://docs.incele.ai/websites/#ai-chatbot-for-an-existing-website"
        },
        {
          "level": 2,
          "id": "shopify-catalogue-synchronization",
          "title": "Shopify catalogue synchronization",
          "url": "https://docs.incele.ai/websites/#shopify-catalogue-synchronization"
        },
        {
          "level": 2,
          "id": "ikas-catalogue-and-storefront-activation",
          "title": "ikas catalogue and storefront activation",
          "url": "https://docs.incele.ai/websites/#ikas-catalogue-and-storefront-activation"
        },
        {
          "level": 2,
          "id": "kiosk-devices",
          "title": "Kiosk devices",
          "url": "https://docs.incele.ai/websites/#kiosk-devices"
        }
      ]
    },
    {
      "title": "Website discovery, search and AI readers",
      "description": "Prepare public Incele customer websites for search and AI readers. Understand production discovery, crawler exclusions, accurate content and agent references.",
      "url": "https://docs.incele.ai/website-discovery/",
      "markdown": "https://docs.incele.ai/website-discovery.md",
      "sections": [
        {
          "level": 2,
          "id": "publish-useful-customer-content",
          "title": "Publish useful customer content",
          "url": "https://docs.incele.ai/website-discovery/#publish-useful-customer-content"
        },
        {
          "level": 2,
          "id": "which-sites-are-discoverable",
          "title": "Which sites are discoverable",
          "url": "https://docs.incele.ai/website-discovery/#which-sites-are-discoverable"
        },
        {
          "level": 2,
          "id": "documentation-for-agents-and-developers",
          "title": "Documentation for agents and developers",
          "url": "https://docs.incele.ai/website-discovery/#documentation-for-agents-and-developers"
        }
      ]
    },
    {
      "title": "Product questions and AI experience settings",
      "description": "Help customers with reusable product questions, ordered assignments, chatbot templates, workspace AI instructions and enabled levels.",
      "url": "https://docs.incele.ai/product-questions/",
      "markdown": "https://docs.incele.ai/product-questions.md",
      "sections": [
        {
          "level": 2,
          "id": "reusable-questions-product-specific-order",
          "title": "Reusable questions, product-specific order",
          "url": "https://docs.incele.ai/product-questions/#reusable-questions-product-specific-order"
        },
        {
          "level": 2,
          "id": "choose-available-ai-levels",
          "title": "Choose available AI levels",
          "url": "https://docs.incele.ai/product-questions/#choose-available-ai-levels"
        },
        {
          "level": 2,
          "id": "external-api-and-mcp",
          "title": "External API and MCP",
          "url": "https://docs.incele.ai/product-questions/#external-api-and-mcp"
        },
        {
          "level": 2,
          "id": "questions-in-connected-stores",
          "title": "Questions in connected stores",
          "url": "https://docs.incele.ai/product-questions/#questions-in-connected-stores"
        }
      ]
    },
    {
      "title": "Customer feedback and usage analytics",
      "description": "Review customer feedback and Incele AI usage analytics. Understand workspace reports, store-attributed metrics, visitor estimates and private exports.",
      "url": "https://docs.incele.ai/feedback-analytics/",
      "markdown": "https://docs.incele.ai/feedback-analytics.md",
      "sections": [
        {
          "level": 2,
          "id": "customer-feedback",
          "title": "Customer feedback",
          "url": "https://docs.incele.ai/feedback-analytics/#customer-feedback"
        },
        {
          "level": 2,
          "id": "review-feedback",
          "title": "Review feedback",
          "url": "https://docs.incele.ai/feedback-analytics/#review-feedback"
        },
        {
          "level": 2,
          "id": "usage-by-user",
          "title": "Usage by user",
          "url": "https://docs.incele.ai/feedback-analytics/#usage-by-user"
        },
        {
          "level": 2,
          "id": "store-dashboards",
          "title": "Store dashboards",
          "url": "https://docs.incele.ai/feedback-analytics/#store-dashboards"
        }
      ]
    },
    {
      "title": "External API guide",
      "description": "Integrate your backend with Incele’s scoped external API, explicit workspace IDs, product management operations and separate visitor credentials.",
      "url": "https://docs.incele.ai/developers/",
      "markdown": "https://docs.incele.ai/developers.md",
      "sections": [
        {
          "level": 2,
          "id": "create-a-key",
          "title": "Create a key",
          "url": "https://docs.incele.ai/developers/#create-a-key"
        },
        {
          "level": 2,
          "id": "authentication-and-tenants",
          "title": "Authentication and tenants",
          "url": "https://docs.incele.ai/developers/#authentication-and-tenants"
        },
        {
          "level": 2,
          "id": "create-a-product",
          "title": "Create a product",
          "url": "https://docs.incele.ai/developers/#create-a-product"
        },
        {
          "level": 2,
          "id": "operations",
          "title": "Operations",
          "url": "https://docs.incele.ai/developers/#operations"
        },
        {
          "level": 2,
          "id": "errors-and-retries",
          "title": "Errors and retries",
          "url": "https://docs.incele.ai/developers/#errors-and-retries"
        },
        {
          "level": 2,
          "id": "interactive-api-reference",
          "title": "Interactive API reference",
          "url": "https://docs.incele.ai/developers/#interactive-api-reference"
        },
        {
          "level": 2,
          "id": "prefer-the-native-store-connector-where-available",
          "title": "Prefer the native store connector where available",
          "url": "https://docs.incele.ai/developers/#prefer-the-native-store-connector-where-available"
        }
      ]
    },
    {
      "title": "Build your own website or application",
      "description": "Build a custom commerce website or application with Incele’s management API, customer experience facade, product catalogue and AI assistant.",
      "url": "https://docs.incele.ai/custom-applications/",
      "markdown": "https://docs.incele.ai/custom-applications.md",
      "sections": [
        {
          "level": 2,
          "id": "recommended-architecture",
          "title": "Recommended architecture",
          "url": "https://docs.incele.ai/custom-applications/#recommended-architecture"
        },
        {
          "level": 2,
          "id": "capability-map",
          "title": "Capability map",
          "url": "https://docs.incele.ai/custom-applications/#capability-map"
        },
        {
          "level": 2,
          "id": "catalogue-synchronisation",
          "title": "Catalogue synchronisation",
          "url": "https://docs.incele.ai/custom-applications/#catalogue-synchronisation"
        },
        {
          "level": 2,
          "id": "website-configuration",
          "title": "Website configuration",
          "url": "https://docs.incele.ai/custom-applications/#website-configuration"
        },
        {
          "level": 2,
          "id": "ai-and-customer-facing-features",
          "title": "AI and customer-facing features",
          "url": "https://docs.incele.ai/custom-applications/#ai-and-customer-facing-features"
        },
        {
          "level": 2,
          "id": "go-live-checklist",
          "title": "Go-live checklist",
          "url": "https://docs.incele.ai/custom-applications/#go-live-checklist"
        },
        {
          "level": 2,
          "id": "managed-commerce-platforms",
          "title": "Managed commerce platforms",
          "url": "https://docs.incele.ai/custom-applications/#managed-commerce-platforms"
        }
      ]
    },
    {
      "title": "Customer experience API",
      "description": "Use Incele’s authenticated customer experience API for visitor sessions, catalogue browsing, AI product guidance, photo analysis and feedback.",
      "url": "https://docs.incele.ai/customer-experience/",
      "markdown": "https://docs.incele.ai/customer-experience.md",
      "sections": [
        {
          "level": 2,
          "id": "two-separate-credentials",
          "title": "Two separate credentials",
          "url": "https://docs.incele.ai/customer-experience/#two-separate-credentials"
        },
        {
          "level": 2,
          "id": "permissions",
          "title": "Permissions",
          "url": "https://docs.incele.ai/customer-experience/#permissions"
        },
        {
          "level": 2,
          "id": "bootstrap-a-guest",
          "title": "Bootstrap a guest",
          "url": "https://docs.incele.ai/customer-experience/#bootstrap-a-guest"
        },
        {
          "level": 2,
          "id": "browse-your-catalogue",
          "title": "Browse your catalogue",
          "url": "https://docs.incele.ai/customer-experience/#browse-your-catalogue"
        },
        {
          "level": 2,
          "id": "customer-email-sign-in",
          "title": "Customer email sign-in",
          "url": "https://docs.incele.ai/customer-experience/#customer-email-sign-in"
        },
        {
          "level": 2,
          "id": "ai-interactions",
          "title": "AI interactions",
          "url": "https://docs.incele.ai/customer-experience/#ai-interactions"
        },
        {
          "level": 2,
          "id": "feedback-and-events",
          "title": "Feedback and events",
          "url": "https://docs.incele.ai/customer-experience/#feedback-and-events"
        },
        {
          "level": 2,
          "id": "errors-and-deployment",
          "title": "Errors and deployment",
          "url": "https://docs.incele.ai/customer-experience/#errors-and-deployment"
        },
        {
          "level": 2,
          "id": "ai-chatbot-for-an-existing-website",
          "title": "AI chatbot for an existing website",
          "url": "https://docs.incele.ai/customer-experience/#ai-chatbot-for-an-existing-website"
        },
        {
          "level": 2,
          "id": "native-storefront-attribution",
          "title": "Native storefront attribution",
          "url": "https://docs.incele.ai/customer-experience/#native-storefront-attribution"
        }
      ]
    },
    {
      "title": "API contract and reliability",
      "description": "Incele external API reliability: environment-specific base URLs, scoped authorization, tenant selection, validation, errors and safe write retries.",
      "url": "https://docs.incele.ai/api-contract/",
      "markdown": "https://docs.incele.ai/api-contract.md",
      "sections": [
        {
          "level": 2,
          "id": "base-urls-and-versioning",
          "title": "Base URLs and versioning",
          "url": "https://docs.incele.ai/api-contract/#base-urls-and-versioning"
        },
        {
          "level": 2,
          "id": "authentication-and-permissions",
          "title": "Authentication and permissions",
          "url": "https://docs.incele.ai/api-contract/#authentication-and-permissions"
        },
        {
          "level": 2,
          "id": "requests-and-responses",
          "title": "Requests and responses",
          "url": "https://docs.incele.ai/api-contract/#requests-and-responses"
        },
        {
          "level": 2,
          "id": "errors",
          "title": "Errors",
          "url": "https://docs.incele.ai/api-contract/#errors"
        },
        {
          "level": 2,
          "id": "rate-limits-and-retries",
          "title": "Rate limits and retries",
          "url": "https://docs.incele.ai/api-contract/#rate-limits-and-retries"
        },
        {
          "level": 2,
          "id": "support-and-disclosure",
          "title": "Support and disclosure",
          "url": "https://docs.incele.ai/api-contract/#support-and-disclosure"
        },
        {
          "level": 2,
          "id": "store-apps-are-separate-contracts",
          "title": "Store apps are separate contracts",
          "url": "https://docs.incele.ai/api-contract/#store-apps-are-separate-contracts"
        }
      ]
    },
    {
      "title": "AI agents and MCP",
      "description": "Connect compatible AI agents through Incele MCP and OAuth. Discover tools, choose explicit workspaces and handle credentials and uncertain writes safely.",
      "url": "https://docs.incele.ai/agents/",
      "markdown": "https://docs.incele.ai/agents.md",
      "sections": [
        {
          "level": 2,
          "id": "connect-an-agent",
          "title": "Connect an agent",
          "url": "https://docs.incele.ai/agents/#connect-an-agent"
        },
        {
          "level": 2,
          "id": "recommended-first-calls",
          "title": "Recommended first calls",
          "url": "https://docs.incele.ai/agents/#recommended-first-calls"
        },
        {
          "level": 2,
          "id": "agent-editing-rules",
          "title": "Agent editing rules",
          "url": "https://docs.incele.ai/agents/#agent-editing-rules"
        },
        {
          "level": 2,
          "id": "provider-blocking",
          "title": "Provider blocking",
          "url": "https://docs.incele.ai/agents/#provider-blocking"
        },
        {
          "level": 2,
          "id": "discover-and-cite-platform-capabilities",
          "title": "Discover and cite platform capabilities",
          "url": "https://docs.incele.ai/agents/#discover-and-cite-platform-capabilities"
        },
        {
          "level": 2,
          "id": "read-documentation-before-choosing-a-tool",
          "title": "Read documentation before choosing a tool",
          "url": "https://docs.incele.ai/agents/#read-documentation-before-choosing-a-tool"
        }
      ]
    },
    {
      "title": "Security and troubleshooting",
      "description": "Understand Incele account, visitor and store authorization, encrypted credentials, exact origin checks, private exports and connection revocation.",
      "url": "https://docs.incele.ai/security/",
      "markdown": "https://docs.incele.ai/security.md",
      "sections": [
        {
          "level": 2,
          "id": "authorization-boundaries",
          "title": "Authorization boundaries",
          "url": "https://docs.incele.ai/security/#authorization-boundaries"
        },
        {
          "level": 2,
          "id": "protect-credentials",
          "title": "Protect credentials",
          "url": "https://docs.incele.ai/security/#protect-credentials"
        },
        {
          "level": 2,
          "id": "product-import-errors",
          "title": "Product import errors",
          "url": "https://docs.incele.ai/security/#product-import-errors"
        },
        {
          "level": 2,
          "id": "oauth-connection-failures",
          "title": "OAuth connection failures",
          "url": "https://docs.incele.ai/security/#oauth-connection-failures"
        },
        {
          "level": 2,
          "id": "contact-and-limits",
          "title": "Contact and limits",
          "url": "https://docs.incele.ai/security/#contact-and-limits"
        },
        {
          "level": 2,
          "id": "browser-sessions",
          "title": "Browser sessions",
          "url": "https://docs.incele.ai/security/#browser-sessions"
        },
        {
          "level": 2,
          "id": "shopify-and-ikas-authorization",
          "title": "Shopify and ikas authorization",
          "url": "https://docs.incele.ai/security/#shopify-and-ikas-authorization"
        }
      ]
    },
    {
      "title": "Troubleshooting connections, chatbots and payments",
      "description": "Diagnose Incele Shopify and ikas connections, missing chatbot launchers, catalogue sync, AI credit limits, pending payments and analytics differences.",
      "url": "https://docs.incele.ai/troubleshooting/",
      "markdown": "https://docs.incele.ai/troubleshooting.md",
      "sections": [
        {
          "level": 2,
          "id": "identify-the-environment",
          "title": "Identify the environment",
          "url": "https://docs.incele.ai/troubleshooting/#identify-the-environment"
        },
        {
          "level": 2,
          "id": "a-connection-is-unavailable",
          "title": "A connection is unavailable",
          "url": "https://docs.incele.ai/troubleshooting/#a-connection-is-unavailable"
        },
        {
          "level": 2,
          "id": "products-are-missing-or-outdated",
          "title": "Products are missing or outdated",
          "url": "https://docs.incele.ai/troubleshooting/#products-are-missing-or-outdated"
        },
        {
          "level": 2,
          "id": "the-chatbot-launcher-is-missing",
          "title": "The chatbot launcher is missing",
          "url": "https://docs.incele.ai/troubleshooting/#the-chatbot-launcher-is-missing"
        },
        {
          "level": 2,
          "id": "the-assistant-cannot-answer",
          "title": "The assistant cannot answer",
          "url": "https://docs.incele.ai/troubleshooting/#the-assistant-cannot-answer"
        },
        {
          "level": 2,
          "id": "a-purchase-is-pending",
          "title": "A purchase is pending",
          "url": "https://docs.incele.ai/troubleshooting/#a-purchase-is-pending"
        },
        {
          "level": 2,
          "id": "export-or-analytics-looks-different",
          "title": "Export or analytics looks different",
          "url": "https://docs.incele.ai/troubleshooting/#export-or-analytics-looks-different"
        },
        {
          "level": 2,
          "id": "get-help",
          "title": "Get help",
          "url": "https://docs.incele.ai/troubleshooting/#get-help"
        }
      ]
    }
  ]
}